Return Policy

At Max-Garon.com, we aim to provide excellent digital marketing services and a positive customer experience. If, for any reason, you are not satisfied with the services provided, we are here to assist you. Please review our return policy below for details on how to handle cancellations, refunds, and adjustments.

1. Service Satisfaction Guarantee

We want you to be fully satisfied with the digital marketing services you receive from us. If you are not satisfied with our work, please contact us within 14 days of the service delivery to discuss your concerns and possible solutions, including service adjustments, refunds, or credits for future services.

2. Eligibility for Refunds

Refunds are available for digital marketing services under the following conditions:

You must request a refund within 14 days of service delivery.
A refund will be considered if the service was not delivered as agreed upon in the service contract.
Refunds may not apply if the service has already been fully rendered or if the results of the service are in progress and align with the agreed terms.

3. Non-Refundable Services

The following services are non-refundable:

Any completed digital marketing services where the work has been delivered as per the agreed scope and timeline.
Services involving third-party tools, ad spending, or software purchases on your behalf, which are non-refundable once initiated or activated.

4. How to Request a Refund

To request a refund, please follow these steps:

Contact Us: Send an email to [customer service email] or call [customer service phone number] with your service details and reason for requesting a refund.
Review: We will review your case and respond within 5-7 business days with an update on your refund status.
Refund Processing: If approved, refunds will be processed through the original payment method within 10 business days.

5. Service Adjustments

If you are not satisfied with our services but do not wish to request a full refund, we offer the option to adjust or improve the service delivered. Please contact us within 14 days of delivery to discuss potential revisions or updates to meet your expectations.

6. Cancellations

You may cancel a service before work has commenced for a full refund. However, if the work has already begun, any refund will be prorated based on the portion of the service already completed.

7. Contact Us

For any questions about our return policy, refunds, or to initiate a service adjustment, please contact us:

Email: Max@max-garon.com
Phone: 819-432-6793

We are committed to ensuring your satisfaction with Max-Garon.com and will do our best to address any concerns you may have.