​Shipping Policy

Max-Garon.com offers digital marketing services and downloadable content, which do not typically require physical shipping. However, in the case of physical products, such as marketing materials, books, or merchandise, we provide a clear and efficient shipping policy. Please review the following terms for shipping and delivery.

1. Digital Products and Services

For digital marketing services, consulting, and downloadable content, no physical shipping is required. Once your payment is processed, you will receive access to the service or digital product via email or an online portal. Access is typically provided within 1-2 business days of payment.

2. Physical Products Shipping

For any physical products purchased on Max-Garon.com, the following shipping terms apply:

• Shipping Locations: We ship to all provinces and territories in Canada and the United States. International shipping may be available upon request; please contact us for details.

• Processing Time: Orders for physical products are typically processed within 1-2 business days after payment confirmation. You will receive an email notification once your order has shipped, including a tracking number if applicable.

• Shipping Methods: We offer standard shipping via trusted carriers such as Canada Post, UPS, or FedEx. Expedited shipping options may be available at an additional cost. Delivery times vary based on the shipping method selected and your location.

3. Shipping Costs

Shipping fees for physical products are calculated based on the weight, dimensions, and destination of your order. Shipping costs will be clearly displayed at checkout before completing your purchase.

• Free Shipping: We offer free standard shipping on orders over $100 CAD for customers in Canada.

4. Delivery Times

Estimated delivery times for physical products are as follows:

• Standard Shipping: 5-7 business days within Canada and the U.S.

• Expedited Shipping: 2-3 business days within Canada and the U.S.

• Delivery times for international orders will vary based on location and customs processes.

Please note that delivery times may be affected by external factors such as holidays, weather conditions, or carrier delays.

5. Order Tracking

For all physical product orders, you will receive a tracking number via email once your order has shipped. You can use this number to track your package on the carrier’s website and monitor the status of your delivery.

6. Shipping Restrictions

We currently do not ship physical products to P.O. boxes or restricted areas. Certain regions may also have limitations on the types of products that can be shipped due to regulatory restrictions.

7. Lost or Damaged Shipments

In the unlikely event that your order is lost or arrives damaged, please contact us within 48 hours of receiving the shipment. We will work with the carrier to resolve the issue and either send a replacement or offer a refund.

8. Contact Us

If you have any questions about our shipping policy, or if you need assistance with your order, please reach out to our customer service team:

• Email: max@max-garon.com

• Phone: 819-432-6793

We are committed to ensuring a smooth and transparent shipping process for all our customers.